Policy

Shipping Policy

All orders are handmade and take 5-7 days for processing.

Standard delivery time is 3 to 5 business days, depending on weather (please see more info below). We ship via USPS Priority Mail.

Once order is shipped you will receive an email with your tracking number.

Please note that orders are shipped and delivered on business days only (This excludes weekends and holidays). We cannot ship internationally.

Extreme Weather & Holidays

Order may be delayed by USPS due to extreme weather conditions and holidays. Please allow 7-10 days processing time and 5-7 days shipping time.  

 

Returns, Refunds & Exchanges

There are absolutely NO returns, refunds or exchanges.

If product comes in the mail damaged you are eligible for a new product to be sent out to you. First you will need to send proof of damage up to 24hrs from receiving products in mail to customerservice@zenfinityskincare.com.

 

Disclaimer

Zenfinity uses all natural ingredients. Some of these ingredients may be fairly strong on different skin types. Please visit our Instagram page @zenfinityskincare or carefully read product descriptions to know exactly what you are putting on your skin to prevent a bad skin reaction.

Contact Us

Have questions? Email us at customerservice@zenfinityskincare.com or send us a DM @zenfinityskincare.